• Document Clerk

    Job Locations US-OK-OKLAHOMA CITY
    Posted Date 1 month ago(12/14/2018 5:09 PM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview

    Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value.

    We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.
    As an employee, you'll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company. At Canon, you'll have more than just a job with competitive pay and benefits-you will have a long and rewarding career.


    Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing<https://cbps.canon.com/managed-services/business-process-outsourcing>; and managed workforce services. The company helps clients improve operational business performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2018 by IAOP for the twelfth year; Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at cbps.canon.com<https://cbps.canon.com/>; and follow us on Twitter @CanonBPO.


    With minimal supervision, provides service and new installation call management assistance. Assist with routing trouble tickets and help desk communications


    ·         Place change of address, new installations, follow up calls and validation calls on mfp fleet

    ·         Assist with routing trouble tickets to correct group to resolve issues

    ·         Ensure that information is checked for quality and accurately meet the instructions as submitted

    ·         Additional duties as assigned


    ·         High School Diploma or equivalent work experience

    ·         Detail-oriented

    ·         Ability to multi-task in a team driven environment

    ·         Ability to be self-motivated

    ·         Ability to adapt to process and execution changes rapidly

    ·         Good memory skills

    ·         Ability to develop solutions independently

    ·         Ability to take and follow directions

    ·         Ability to work under pressure and remain calm

    ·         Customer service skills

    ·         Ability to work with computer and web based applications (i.e. MS Office products, Lotus Notes)



    ·         Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.

    ·         May lift and/or move up to 50lbs.

    What We Offer:

    ·         Competitive pay & benefits!

    ·         Comprehensive training and development programs that prepare employees to advance from within.

    ·         A company focused on creating a positive work and client environment.

    ·         Employee discounts on entertainment, products, and services nationwide!


    Come Join Our Team!


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