• Audio/Visual Engineering Subject Matter Expert

    Job Locations US-NJ-PRINCETON
    Posted Date 4 weeks ago(9/21/2018 2:48 PM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Information Technology
  • Overview

    Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value.

    We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.
    As an employee, you'll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company. At Canon, you'll have more than just a job with competitive pay and benefits-you will have a long and rewarding career.


    Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing<https://cbps.canon.com/managed-services/business-process-outsourcing>; and managed workforce services. The company helps clients improve operational business performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2018 by IAOP for the twelfth year; Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at cbps.canon.com<https://cbps.canon.com/>; and follow us on Twitter @CanonBPO.



    The Audio Video Engineer Subject Matter Expert will manage over 50 end points of audio and video conference rooms with Polycom and Crestron technology rooms. The ideal candidate will have experience:

    • designing enterprise AV solutions in a multitude of room environments
    • building and executing testing plans
    • generating reports to leadership
    • building, testing and evaluating new technology solutions

    Familiarity with AV operating systems and configuration settings for black box equipment and PC devices is required. A background in Audio Visual and IT system design and system integration will be a key component for success in this role.

    Key duties and Responsibilities:

    • Must be comfortable working in a fast-paced, demanding environment, under immense pressure. The pace requires independent and confident thinking, self-motivation and determination
    • Installs all types of audio visual devices and system control technology, including TV’s/Monitors, projectors, cameras, microphones, speakers, in wall cabling, floor/wall plates.
    • Assist in daily setups of video conferences, teleconferences, web meetings and auditorium setups (microphone placement, laptop/computer and peripherals, recording equipment), and the arrangement/testing of the necessary audio-visual requirements
    • Investigate alternatives and research development of strategic implementations of voice and network components; recommends Telecom solutions for short-, medium-, and long-range network projects
    • Collaborate with vendors and MSPs to provide knowledge of audio / video technologies to ensure successful implementations of new or changed systems and support.
    • Plan and maintain the highly technical, logical configuration of phone system technologies
    • Excellent verbal, written and interpersonal communication skills with both technical and non-technical individuals of all organization levels
    • Perform firmware updates for system components as needed
    • Configure devices (IP addresses, SIP settings, audio adjustments, etc.) as needed
    •  Perform physical integration and testing of AV components as needed


    • Bachelor's degree preferred
    • 5+ years pf Audio Visual experience, specializing in Video Conferencing, Video Streaming, WebEx, Camera Operations and Event Audio/Video Operations. Setup Audio Video equipment-wireless mics, laptops, projectors, plasmas
    • In depth knowledge and practical application of video conferencing technologies and protocols (H.323, SIP, H.264, etc.)
    • Knowledge on Blue Jeans and On24 setup and Support
    • Knowledge on Polycom 500 series, RMA, DMA administration and End Point Management
    • DHCP/Static addressing, IP Addressing
    • Control (Crestron, Polycom)
    • Knowledge on Skype for Business
    • Knowledge of Digital Signage Management such as Omnivex will be a plus
    • Able to lift/push/pull up to 30lbs.


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