• Communications Specialist - Web Content Manager

    Job Locations US-NJ-PRINCETON
    Posted Date 3 weeks ago(5/8/2018 10:15 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview

    Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value.

    We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.
    As an employee, you'll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company. At Canon, you'll have more than just a job with competitive pay and benefits-you will have a long and rewarding career.


    Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing<https://cbps.canon.com/managed-services/business-process-outsourcing>; and managed workforce services. The company helps clients improve operational business performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2018 by IAOP for the twelfth year; Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at cbps.canon.com<https://cbps.canon.com/>; and follow us on Twitter @CanonBPO.



    Content Management System (CMS) Updates

    • Update and maintain content on Intranet homepage, site navigation, and other sections and content owned by Corporate Communications team
    • Ability to interpret incoming requests and execute deliverables with minimal supervision
    • Lead editorial initiatives and curate content, identifying content gaps and advising on future content
    • Update and maintain web content
    • Provide guidance, assistance and support to department page administrators to assist them with the maintenance of their pages and content posting
    • Train new department administrators on how to update maintain and update department pages
    • Maintain internal digital signage (flat screens)
    • Serve as primary administrator of internal video library

    Project Management and User Experience

    • Serve as a self-driven, primary point of contact for the company who loves digital strategy
    • Implement new digital enhancements based on emerging business needs and user experience
    • Maintain and update governance documentation for Intranet and Internet
    • Liaise with IT Support team to troubleshoot IT issues and implement site changes and enhancements requiring IT support
    • Work with agencies to ensure optimal UX and initiatives are executed on time and on budget
    • Collaborate with designers, developers, and strategists to manage projects


    Data and Analytics

    • Manage and develop reports on web content
    • Create client presentations, add insight to data, & evaluate site performance and improvements
    • Serve as the team liaison to pull together a holistic report that captures metrics across all of our functions including PR, Social, Employee Comm., External, etc.,
    • Able to establish baseline metrics, analyze metrics and propose ways to increase traffic and enhance user experience





    To be eligible for this position, the applicant must meet the minimum qualifications. Deviations to this requirement must be approved by the Compensation Manager or Vice President of Human Resources.



    Bachelor’s Degree in journalism, advertising, communications, or public relations



    Minimum 5 + years of experience in a professional/corporate environment is a must

    Experience working across digital marketing and comms platforms

    Excellent project management capabilities (scope, schedules, planning, etc.,)

    Exceptional communication and organizational skills

    Demonstrate ability to manage multiple projects in a deadline-driven environment

    Excellent team  player and collaborator


    Basic understanding of the healthcare and pharmaceutical industry





    Proficient knowledge of SharePoint

    Proficient or skilled with Google Analytics and SEO

    Proficient in Photoshop

    Creative and technical writing for websites a plus

    HTML/CSS Coding experience a plus

    Basic knowledge of Javascript

    Fundamental understanding of UI/UX best practices

    Understanding of email tracking systems




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