Office Service Representative I

Job Locations US-MN-LAKE ELMO
Posted Date 4 weeks ago(2/22/2018 5:38 PM)
Requisition ID
# of Openings
Category (Portal Searching)
Customer Service/Support


Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value.

We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.
As an employee, you'll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company. At Canon, you'll have more than just a job with competitive pay and benefits-you will have a long and rewarding career.


Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing<>; and managed workforce services. The company helps clients improve operational business performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2018 by IAOP for the twelfth year; Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at<>; and follow us on Twitter @CanonBPO.




Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all activities; performs related duties as required.



·    Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.


·    Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.

·    Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).

·    Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.

·    Log outgoing and incoming items as required and review for accuracy/completeness.


May possibly perform other duties as assigned at the direction of the Site Manager:




·    1 + year of mailroom experience and some computer skills preferred. 

·    May lift and/or move up to 50 lbs. 

·   Excellent customer service, attention to detail, professional attitude and appearance are a must.

·    Ability to work overtime & meet deadlines.

·    Good organizational skills



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