Print Operator III

US-PA-PHILADELPHIA
2 weeks ago(1/2/2018 11:53 AM)
Requisition ID
2018-3281
# of Openings
1
Category (Portal Searching)
Administrative/Clerical

Overview

Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we—and our clients—deeply value.

We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.

As an employee, you’ll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company.  At Canon, you’ll have more than just a job with competitive pay and benefits—you will have a long and rewarding career.

Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology spanning information and document management, business process outsourcing and managed workforce services. Combining singular experience and domain knowledge, Canon Business Process Services enables organizations to improve operational performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2016 by IAOP for the tenth year, the company is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com.

Responsibilities

GENERAL RESPONSIBILITIES

·    Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency.   Ensure that the outputs are quality checked and accurately meet the instructions as submitted.

·    Deliver print jobs within established timeframes.   Maintain logs of all work submitted and completed using a date-time stamper) including service logs.   Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.

·    Responsible for minor maintenance of reproduction equipment by solving paper jams, placing service calls and conduct routine cleaning.

·    Monitor inventory of print supplies, stock paper and toners for printers.

·    Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client’s satisfaction.

·    Help to open and close the print center.   Assist in keeping the center neat and professional looking. Fill in for Print Supervisor in his/her absence.

·    Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders. There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing.

May possibly perform any of the following functions at the direction of the Site Manager:

·    May be requested to perform document scanning

·    Due to changing technology in office automation, will be required to learn new features and functionalities of print equipment and software as introduced at the site

·    May perform some mailroom responsibilities and other duties as directed by supervisor/manager

Qualifications

PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS

·    Physical activity required including frequent bending, reaching, lifting and standing in stacking print output into boxes or containers.

·    May lift and/or move up to 50 lbs.

·    Mental qualifications include ability to perform all responsibilities efficiently and effectively

·    Good organizational skills

·    High school Diploma or equivalent required.

·    4-year college degree preferred.

·    5+ years’ experience working in a print center.             

·    Comprehensive knowledge of the job.

·    Complete acquaintance with and understanding of general and detailed aspects of the job and their practical applications to problems & situations ordinarily encountered

·    Knowledge of all production workflow and components associated with print operations.

·    Proficient with use of print equipment.

·    Has special knowledge associated with wide format color, pre-production composition, or another such area.

·    Excels in specialized component.                               

·    Excellent customer service, professional attitude and appearance are a must.

·    Ability to work overtime & meet deadlines.

·    Ability to follow directives and handle physical demands. Possess strong communication skills.

·    Above and beyond standard print skills.

·    Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.  

 

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