Receptionist II

US-NY-UNIONDALE
2 weeks ago(11/28/2017 4:44 PM)
Requisition ID
2017-3175
# of Openings
1
Category (Portal Searching)
Administrative/Clerical

Overview

Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we—and our clients—deeply value.

We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.

As an employee, you’ll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company.  At Canon, you’ll have more than just a job with competitive pay and benefits—you will have a long and rewarding career.

Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology spanning information and document management, business process outsourcing and managed workforce services. Combining singular experience and domain knowledge, Canon Business Process Services enables organizations to improve operational performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2016 by IAOP for the tenth year, the company is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com.

Responsibilities

GENERAL RESPONSIBILITIES

 

Position in Uniondale Long Island and White Plains - Westchester

Handle all incoming calls, using a main switchboard, routes calls to appropriate party. Maintain/update phone list. 3 hrs.
· Greet outside visitors (10 to 12 daily) and provide/maintain log for temporary badges. 30- 45 mins
· Maintain/update welcome messages for incoming visitors. 15 mins
· Sign for incoming and outgoing packages; route to appropriate party. (3 - 8 times daily) 15 mins
· Perform filing, typing and other administrative duties as requested by business units. 2 hrs.
· Assist various departments with mass mailings. Develop and maintain email distribution lists. As needed
· Schedule conference/training rooms. 15 mins
· Receive and route faxes. (Minimum of twice daily) 15 mins
· Set up and maintain kitchen areas and conference rooms, order/receive/stock coffee supplies. 15 mins
· Receive and deliver all incoming mail & packages. Package, affix postage, and dispatch all outgoing mail/UPS/FedEx/inter-office mailings. (Minimum of twice daily) 45 mins
· Log outgoing and incoming items as required and review for accuracy/completeness. 15 mins
· Provide minor maintenance of copy machine such as solving paper jams, placing service calls and routine cleanings. As needed
· Act as point of contact for facilities, IT and other maintenance items where facility coordinator is not on site:

RECEPTION AND MAIL BI-WEEKLY NEEDS:
· Assist with monthly and quarterly webcasts. 30 mins
· Conference/training room set ups and order catering as needed. (Twice weekly at minimum)
· Prepare monthly production and volume reports as requested. 1-2 hr
· Locate and retrieve company records as requested. As needed
· Organize and distribute supplies as needed. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat. 1 hr
· Produce bound copies of work when requested. Deliver and pick up copy jobs. As needed
· Set up phone for new hire, provide name plate, new hire documents, and monitor AED monthly. As needed

 

Qualifications

PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS

·    Physical activity required including bending, reaching, prolonged periods of sitting.

·    May lift and/or move up to 10 lbs.

·    Mental qualifications include ability to perform all responsibilities efficiently and effectively

·    Ability to show positive greetings at all times first impression of company

·    Good organizational skills

·    Personable

High school Diploma or equivalent.

·    3-5 years direct experience as a receptionist

·    3+ years prior experience working in a professional office environment

·    Knowledge of the general aspects of the job with a broad understanding of the detailed aspects of the job.

·    Proficiency using various office equipment.

·    Able to use computer to produce reports (Excel, Word, and PowerPoint).

·    Ability to perform routine and non-routine functions of all office equipment and systems.

·    Involves all contacts from company employees to outside vendors, visitors, job applicants including internet inquiries.

·    Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines.

·    Adherence and support of CBPS Core Values:   Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.

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