Discovery Services, Analyst

2 weeks ago
Requisition ID
# of Openings
Category (Portal Searching)


Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we—and our clients—deeply value.

We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.

As an employee, you’ll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company.  At Canon, you’ll have more than just a job with competitive pay and benefits—you will  have a long and rewarding career.

Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology spanning information and document management, business process outsourcing and managed workforce services. Combining singular experience and domain knowledge, Canon Business Process Services enables organizations to improve operational performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2016 by IAOP for the tenth year, the company is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at


We’re looking for an Analyst to provide support services to client needs under the direction of the Project Management Group in the Discovery Services Group. An Analyst will serve as a generalist, and will be trained on CBPS tools as well as client specific technology tools and process. The technology tools may include but are not limited to: CaseData, Discovery Services internal tools, Summation, Concordance, Ipro, and Relativity.


An Analyst will be expected to take and pass certification classes after technology training when available. Daily work will include tasks such as reviewing data, loading data into databases, conducting quality control exercises on data, client meetings, conducting client training and creating documentation. Additional tasks may be assigned as needed. An Analyst will be expected to travel as needed.


Position Expectations:

  • Ensures effective communication and coordination on assigned projects
  • Responsible for promoting and ensuring the effective use of Discovery Group services
  • Ability to manage multiple projects at any given time
  • Ability to work overtime as needed on client billable activities
  • Ability t o r e present the Discovery Services Group in a professional manner at client sites
  • Reviews project requests describing client needs
  • Writes documentation to describe workflow, best practices, process improvement


  • 2-4 years of law firm experience as a paralegal, litigation support analyst or the equivalent role is desired
  • Strong oral and written communication skills
  • Superior organizational skills
  • Self-motivated and have the ability to work with little supervision.
  • Willing to travel; Estimated amount of travel will be at 25% of overall work schedule
  • Works well within a team concept and approach across departments
  • Must have experience with standard software such as Microsoft Word and Microsoft Excel
  • Ability to work well in stressful situations and be attentive to deadlines


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