Dock Master

Responsible for the management of the loading dock, ensuring a safe, secure, organized and efficient operation. In collaboration with multiple support departments, the supervisor is responsible for ensuring and maintaining an environment that provides for the efficient and effective flow of goods and services to their respective receiving departments.

• Responsible for the daily operation of the loading dock traffic to ensure that deliveries are made efficiently so that products are delivered to their receiving points of use in a timely
• Maintains and tracks data on delivery vehicle frequencies, delivery times and offloading
• Based on data analysis, works with the Acquisitions & Contracting and Materials Distribution Departments to schedule vendor deliveries at frequencies & times that meet the supply and service needs of the hospital while maximizing the loading dock
• Develops metrics for operational efficiencies and regularly benchmarks against industry
• Assesses the frequency of ground transport deliveries such as FedEx, UPS, Rapid Delivery, etc., to determine if the use of these delivery methods is the most cost effective means of supply
• Partners with other departments including Materials Management to ensure that their delivery needs are met and that their employees are performing in accordance with all policies and procedures
• Directs, regulates & prioritizes the movement of vehicular traffic around the parking areas, loading ramps and receiving
• In conjunction with Environmental Health and Safety ensure that the loading docks meet the regulatory standards
• Gives direction to support departments to correct conditions that are out of compliance or need to be corrected including but not limited to: facilities improvements, waste management handling and disposal of any hazardous materials
• Coordinates with outside agencies for appropriate and timely equipment/property
• Performs in conjunction with the Environmental Health and Safety Department hazard surveillance rounds and is responsible for seeing that problems identified are resolved
• Ensures that the dock is not used for any unapproved acivities
• Ensures that the loading docks are secure and that policies, procedures, security presence and technologies are in place to maximize loss prevention
• If applicable, gives direction to the security officer assigned to the loading dock and jointly with the Security Department evaluates the officer’s duties
• Monitors employee, vendor and visitor activity 
• In conjunction with internal and external auditing personnel conducts inventory control 
• Participates in internal and external investigations based on audit results and/or information received

• Bachelor’s degree preferred
• 3-5 years’ shipping and receiving experience and supervisory experience required
• Must have knowledge of inventory management, receiving dock operations, security and audits
• Proficient in Microsoft Office software
• Ability to communicate in a positive & effective manner with clerical staff, supervisory staff, vendors & support departments
• Excellent time management skills
• Effective written and oral skills
• Ability to work independently
• Ability to understand budgets and other financial principles necessary to maintain the financial performance of the department
• Ability to directly and indirectly manage & motivate vendors, drivers and support personnel in such a manner as to provide a safe, efficient & effective receiving dock
• Must demonstrate the ability to establish relationships & work effectively with key representatives from numerous organizations
• Productivity driven and task oriented

Physical Demands

• Physical activity required includes frequent bending, reaching, lifting, and standing
• Must have ability to lift up to 50lbs

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!