Business Services Associate (Executive Assistant)

Posted Date 8 months ago(11/10/2023 4:55 PM)
Requisition ID
# of Openings
Category (Portal Searching)
Position Type (Portal Searching)
Regular Full-Time


The Business Services Associate will provide executive administrative support, streamlining processes, communication and activities across the business unit.  


  • Partner with business leaders and their teams to understand business strategy, products, processes, and systems and to support the day-to-day operations of their department
  • Gain an understanding of key business initiatives and anticipate the future needs of their team. Based on independent knowledge and understanding, draft agendas, presentations, meeting materials as requested
  • Collaborate with other Business Services Associates and functional areas (Travel, Finance, IT, Contract Administration, etc.) to identify opportunities to streamline workflows, to prioritize key business activities and develop solutions
  • Develop and maintain strong, credible relationships across business units and deliver business results
  • Respond to changing situations and encourage and help others to do the same
  • Manage conflicting priorities and be comfortable in a fast-paced environment
  • Independently resolve moderately complex problems and issues under general supervision using appropriate judgment, discretion, and knowledge
  • Manage all operational detail and issues independently-take ownership for completion
  • Prepare reports or replies to inquiries, selecting relevant information from a variety of sources
  • Assist in moderately complex project coordination and support departmental initiatives
  • Manage complicated business calendars in Outlook
  • Maintain confidential records and files
  • Assist with agendas, presentations, handouts, and other written materials for distribution at meetings
  • Manage meetings with internal and external customers (scheduling, meeting invites, prepare agendas and collect and distribute materials for meetings, assist in writing meeting minutes, etc.)
  • Manage complex travel schedules-both domestic and international. Complete expense reports following company guidelines
  • Ethics & Compliance – Complete required SOPs in designated time frame
  • Complete all requests in time frame allotted
  • Mentor and develop Administrative Assistants, as required
  • Performed other assigned tasks as needed


  • Minimum of 3+ years of experience working in a fast-paced, Corporate environment
  • Experience working in the pharmaceutical industry preferred
  • Generally, supports VP(s) & Teams
  • Proactive and solution minded. Able to make independent and high-quality decisions
  • Strong business acumen (know all aspects of the company and business including the various programs and personnel to ensure efficient operations)
  • Must be creative and innovative
  • High level of proficiency with all Microsoft Office Suite applications; tech savvy, strong computer skills
  • Exhibits outstanding customer service; keeps customer first
  • Results and quality driven
  • Dependable, dedicated; strong team player
  • Demonstrates professional judgment and strong decision-making ability based on company policy and precedent; able to work with minimal supervision.
  • Excellent interpersonal skills to manage interaction with all levels of internal staff and outside contacts
  • Exceptional oral and written communications skill
  • Ability to manage multiple projects and priorities, some project management experience required.
  • Ability to track action items, metrics and timelines
  • Capable of managing, coordinating and consolidating slide decks
  • Highly organized, proactive, and motivated; ability to think strategically
  • High energy; calm under pressure
  • Flexible schedule and ability to work late hours if needed due to project demands
  • 3 P’s – Passion, Positivity, and Productivity

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!


Come Join Our Team!


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